Privacy Policy of Vipflights LLC (Vipflights )

1. Introduction

Hello and thank you for choosing Vipflights LLC ("us," "we," or "our"), located at and operating vipflights.com ("Service"). This Privacy Policy applies to your use of our website located at vipflights.com and any SMS text messaging services we provide. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service. Terms used but not defined in this Privacy Policy have the same meaning as in our Terms and Conditions.

2. Definitions

Here is a list of definitions that we use in this Privacy Policy:

• Service: Service means vipflights.com website and related SMS communications.
• Personal Data: Personal Data means information about a living individual who can be identified from those data (or from those and other information in our possession or likely to come into our possession).
• Usage Data: Usage Data is data collected automatically either generated by use of the Service or from the Service infrastructure (such as the duration of a page visit).
• Cookies: Cookies are small files stored on your device (computer or mobile device).
• Data Controller: Data Controller means Vipflights LLC which determines the purposes and means of processing Personal Data.
• Data Processor (or Service Provider): Data Processor (or Service Provider) means any natural or legal person who processes the Data on behalf of the Data Controller.
• Data Subject: Data Subject means any living individual who is the subject of Personal Data.
• User: User means the individual using our Service and corresponds to Data Subject.

3. Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you. Below is a list of types of information that we collect.

4. Types of Data Collected

4.1. Personal Data

4.2. SMS-Specific Data

4.3. Usage Data

4.4. Location Data

We may collect and store information about your location if you give us permission to do this. We use this data to provide you with personalized travel recommendations based on your location. You can turn location services on or off by going into your device settings.

4.5. Cookies Data

4.6. Other Data

5. Vipflights COOKIE POLICY

Cookies is a small amount of data, which is sent to you from Platform and is stored on your computer, smartphone or other device by your web browser while you are viewing our Platforms and sometimes even thereafter ¹.

Without Cookies it would be impossible to provide you with information and services that you are requesting from us through the Internet. Cookies store stateful information (for example, products added to the shopping cart in an online store) or track your browsing activity. Cookies can also be used to remember arbitrary pieces of information that the user previously entered into form fields like names, addresses, passwords and billing address.
By using our Platforms you agree to use any of the cookies and tracking tools described in this policy unless you have opted out (which is available only for certain types of cookies).

Find more detailed information about the purpose of cookies on Platforms here or send requests to us.

Cookie Categories Used on Vipflights:

Strictly Necessary Cookies (Technical and Functional)

As a general rule our Platforms use Cookies to ensure technical feasibility to connect our Platform with your device and provide services requested by You. Such cookies are integrated by default into our Platforms. In case you try to block/ turn off any of such cookies you might not receive some essential part of services requested by You. Some examples of such cookies are:

1. 1. User input cookies (session- id), for instance when you are filling an online form (buying ticket, making payment etc.).
2. 2. Authentication cookies used for providing authenticated services, for instance when You are logging into your online account within any of the information systems integrated with our Platform.
3. 3. Security cookies, which are used to detect authentication abuses in order to prevent malicious attacks.
4. 4. Multimedia content player session cookies, such as flash player cookies.
5. 5. Load balancing session cookies (help faster process your requests).
6. 6. Third party social plug- in content sharing cookies.

Cookies Supporting User Preferences and Site Functionality

Such Cookies enable us to optimize and improve user- friendliness of our Platforms, improve security level, provide faster and more convenient use of our Platforms for You, to collect valuable statistics in anonymized way including, but not limited to:

• Make aggregated statistics on new visitors to the Platforms.
• Help us to recognize your browser and its previously configured settings, for example language preferences, font size etc.
• Manage contractual relationships with partners when you book on partner websites.
• Help us to improve our Platform offering and for capacity planning purposes. We or our service providers may set analytics cookies. These allow us to gather aggregated or segmented information about types of visitors that access our Platforms and the pages and advertisements that they view. In order to better understand how You use our Platforms we or our service providers may collect information on such use (including, but not limited to pages visited, links clicked etc.). Please note that we do not use this information to personally identify you. In case we are collecting Cookies for statistical purposes only we are committed to apply a “functional separation” principle so the results of such processing shall have no negative impact to Your privacy or there should not be any decisions made against You. Cookies retention period required for such statistical purposes usually is very short. In case of a longer retention period please, be aware that we always perform risk assessment of such processing to make sure it does not adversely affect your privacy. Under strict supervision we might allow service providers to collect Functionality Cookies on our Platforms in order to provide us with aggregated statistics. In such cases we require service providers to aggregate or erase data obtained from your device.

Advertising (Targeting) Cookies

We and our third party vendors like Google and Facebook use Advertising cookies to serve you ads based on Your previous visits to our Platforms.
For instance:

• To make use of cross-device tracking in order to optimize our advertising activities. As part of cross-device tracking, Vipflights may combine information collected from a particular browser or mobile device with another computer or device linked to the computer or device from which the information was collected. By changing your cookie settings on your mobile device you can change your cross-device tracking settings for advertising purposes.

To work with online advertising companies to show targeted advertising on our Platforms and third party platforms that you visit. This targeting may be based on information collected by us or third party platforms. This targeting may also be based on your activity or behavior on our Platforms or those of third parties. We may also obtain information about your browsing history from our business partners. We may use Google Analytics to collect demographic and interest data about You (such as age, gender and interests), including through Google Analytics Demographics and Interest Reporting. We may use such information collected about You through Google Analytics for Google purposes such as Remarketing with Google Analytics and Google Display Network Impression Reporting. Your cookie choices are browser and device specific. Some aspects of our site will not function if you set your browser to block cookies. Cookie settings will be deleted when you clear your browser cookies, and so will your cookie choices. Therefore you should visit this page periodically to set your choices. If you set your browser to block cookies the tracking that we described in this policy will not necessarily stop completely. Please note that if you opt out of a third party cookie it does not mean you will no longer receive or be subject to online advertising or marketing. It only means that the third party service from which you opted out will not deliver ads tailored to your web preferences and online behavior. You can opt out of third party cookies through an opt-out website linked below.
https://optout.aboutads.info/?c=2&lang=EN
https://www.cookiesandyou.com/disable-cookies/windows/chrome/

6. Use of Data

We use the information we collect from you to provide and maintain our Service, including processing travel bookings, to notify you about changes to our Service or account status, to allow you to participate in interactive features of our Service when you choose to do so, to provide customer support, to gather feedback, and for other purposes specified at the point when we collect the information.

Specifically, we use your Personal Data to:

• Provide and maintain our Service
• Notify you about changes to our Service, and your account status
• Provide customer support and respond to your inquiries through email, SMS or other modes of communication
• Send you marketing materials, travel offers, or newsletters if you opt in to receive them
• Analyze how our Website is used
• Detect, prevent and address technical issues and fraud
• Perform billing and collection activities if you engage in any contract with us.
• For any other purpose for which you provide information or consent to its use
• Meet any legal obligations and to resolve disputes
• Display personalized content or advertising based on your preferences or interests. We will seek your express consent before using your information in this way.
• Use your information for any other purpose that we disclose to you at the time we collect the information.

7. SMS - Specific Privacy Practices

• Opt-In Consent: By entering your number above and clicking “Confirm,” you are opting in to receive automatic SMS/text messages from Vipflights regarding your travel itinerary, updates and special offers. This consent is not required as a condition of purchase.
• Messaging Frequency: SMS Frequency will vary. You may receive more than one SMS per month from us, depending on how you interact with us.
• How to Opt-Out: Reply “STOP” to any SMS message. You will receive a confirmation reply and you will be unsubscribed from future text messages.
• How to Ask a Question: Reply “HELP” to any SMS or email us at sales@vipflights.com.
• Rates & Fees: Standard message and data rates may apply depending on your carrier.
• Privacy Policy: We do not sell, rent, or share your SMS opt-in information, phone number, or message content to third parties for their marketing purposes. We use your information to provide you with the SMS service you have requested, as described in this policy.

8. Who We Share Your Information With

We do not sell, trade, or otherwise transfer your Personal Data to third parties or affiliates except in the following circumstances:

• Service Providers: We may share your information with third party Service Providers that perform services on our behalf. Examples include SMS platforms, payment processors, web analytics providers and other technology providers. They are contractually obligated to maintain the confidentiality of your information and may only use your information on our behalf.
• Legal Compliance: We may disclose your information to the extent that we are required by law, such as to comply with legal requests or subpoenas by public authorities (e.g. law enforcement requests).
• Business Transactions: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business by a third party. Any such transaction will be subject to confidentiality obligations and your information will be protected.
• Protecting Rights: We may disclose your information if we believe it is necessary to protect the rights and/or property of our Company, our users, or the public. We may also disclose your Personal Data if we believe the law requires it or to respond to any governmental request.
• With Your Consent: We may disclose your information for any other purpose with your consent.

9. Retention of Data

We retain your Personal Data, including SMS- related data, only for as long as necessary to provide you with our Service, including for billing and collection purposes and to comply with our legal obligations (for example, if we are required to keep financial records for tax purposes). We retain Usage Data for a shorter period for analytics purposes unless we need to retain this data for security or functionality reasons. If you withdraw your consent from receiving SMS messages from us, or you request that we delete your information, we will delete your information within a reasonable period of time except as required by law or to provide our Service to you.

10. Transfer of Data

Your information may be transferred to, and stored at, a destination outside of your state, province, or country where the data protection laws may differ from those in your location (including to the United States). If you are located outside of the United States and choose to provide information to us, you consent to any such transfer of information.

11. Security of Data

We implement a variety of security measures to maintain the safety of your Personal Data. When you submit sensitive information through our Service, it is encrypted and transmitted to our database in a secure way. While we strive to use industry- standard security measures to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage is 100% secure and we are not responsible for disclosure of your Personal Data due to acts or omissions by others.

12. Your Data Protection Rights

12.1. General Rights

You have the right to access, update or delete the majority of the Personal Data you provide us. Whenever you make a request to exercise a data protection right, we may need to verify your identity. This is to ensure that no one other than the legitimate owner can access your Personal Data.

12.2. GDPR Specific Rights (EU /EEA Residents)

If you are located in the European Union or European Economic Area, you have the additional rights under EU data protection law.

Please contact us at hello@vipflights.com if you wish to exercise any of these rights. You can also complain to your local data protection authority if you believe we are not processing your information in accordance with GDPR.

12.3. CCPA Specific Rights (California Residents)

12.4. Do Not Track Signals

We do not recognize or track Do Not Track signals from your browser.

13. Accessibility of This Privacy Policy

The following measures have been taken to ensure that this Privacy Policy is accessible:

• Web Forms: We include a link to this Privacy Policy on all web forms that collect Personal Information throughout our Service, including the opt- in checkbox as part of our SMS communications (e.g. "By checking this box you agree to our Privacy Policy.").
• Website Footer: We include a link to this Privacy Policy in our website footer on every page of vipflights.com.
• SMS Messages: Where appropriate, SMS messages we send you may disclose our Privacy Policy or link to this page for transparency purposes.

14. Service Providers

We use third-party Service Providers to perform any task(s) on our behalf that are necessary to support our Service. Current Service Providers include, but may not be limited to the following:

• Analytics Providers: to help us understand how our Service is used.
• Payment Processors: to securely process payments. We do not store payment card details. Payment card information is processed by PCI-DSS- compliant payment processors.
• SMS Platforms: to enable sending of SMS messages to you
• CI/CD Tools: to automate portions of our development efforts

These Service Providers have access to your Personal Data only to perform their tasks on our behalf and will not use this information for any other purpose.

15. Behavioral Remarketing

We may use remarketing services to advertise on third-party websites after visitors visit our Service. We and our vendors use cookies to serve ads to you based on your past visits to our Service. If you would like more information about opting out of interest-based advertising please visit or follow the instructions provided by your browser below:

16. Links To Other Sites

Our Service may contain links to third-party sites. If you click on a third-party link, you will be directed to that third party's site. Note that these third party sites have their own privacy policies. We do not warrant or endorse the content on these sites.

17. Children’s Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect Personal Data from Children. If you are under 18, please do not submit any Personal Data through our Service. We will not use personal data from children for any marketing purposes and will take steps to delete that information if we discover that we have collected it.

18. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You should review this Privacy Policy periodically for changes. Continued use of the Service after any changes to this Privacy Policy will constitute your acceptance of those changes.

19. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@vipflights.com
• By visiting us at:: 601 N Federal Hwy Ste 301, Hallandale Beach, FL 33009
• By phone: +1 (833) 833-0913